10 Keys to a
Marketing Friendly" Web Site

By Jim Daniels

I first ran this tip about 6 months ago as a two-part segment. I've had a number of requests for it lately, so it's back today, updated, and this time in its entirety.

A marketing site - a site that's designed to sell something - needs some special consideration. Anyone can build a web site, but not everyone can build a site that makes money! If you follow these guidelines when designing your site you'll have an excellent chance at being profitable.

1. Offer valuable information.

Sounds like a no-brainer right? Well, it's not. Take a look on the Web. You'll find page after page of below-par sales pitches disguised as web pages. They are NOT profitable.

Building your site on the premise of content is the single most important thing to consider when designing your site.

You can provide value by offering free stuff. Offer free inside information about your area of expertise. Offer a free newsletter subscription. Hold contests. These are just a few ideas that create interest and keep it.

2. Keep your graphics to a bare minimum.

Graphics take time to load. People surfing the web are an impatient lot. They typically won't wait for images to load if it involves more than 15 seconds. Shrink the file size of all your graphics and they will load faster. This can be done by visiting the GIF Wizard from Raspberry Hill Publishing Inc. at:

Use the ALT attribute in the image tags of all your graphics.

Many people surf the web with images turned off. The ALT attribute will describe the content of your graphics and make site navigation easier and faster. It's as simple as adding into your image tags the following:

alt="Your Description". For an example of what your code will look like, visit and check the tags that go with my banners.

3. If you're considering using frames when designing your site, be sure to offer a "no-frames version". Frames divide web page content into sections, and look really slick. But the fact is, they load slower than non-frame pages, and many older browsers simply cannot handle frames. As more people utilize current browsers, this won't be an issue. Remember, when you're designing a site with the intention of selling something, you need all the visitors you can get. Marketing will forever be a numbers game.

4. Make sure every page in your site has a link to your home page and every other area of interest. Remember, many visitors will enter your site at a page other than your home page. You need to make navigation as simple as possible. A lost surfer is a lost customer.

5. At the top of any product/service page, give the option of retrieving the information via email from an autoresponder. Not only does this show that you respect your visitors time restraints, it will allow you to email a follow-up message in a week or two.

6. Use simple fill-out forms to ease customer participation, such as surveys, questionnaires and other feedback forms.

A basic CGI "forms to email" application will do the trick. CGI stands for the "Common Gateway Interface," which is a standard for interfacing external applications with information servers, such as HTTP or Web servers. This allows visitors to fill out a form, click submit, and have the info delivered to you by email.

If you're looking to add a fill-out form to your site without going through the CGI learning curve, visit David Beroff's forms to email generator at the following URL:

There you can have a form generated for you automatically. You just fill out the form at their site and their server creates the code for you to use on your web site. It also handles the submissions when someone fills out the form a your site and automatically sends it to the email address you specify in a neatly formatted message. This resource is simple to use and it's free.

7. Spice up your pages with a few animated GIFS.

These graphics keep your audience interested. When using animated GIFS, use no more than four on any single page if possible. Some older browsers have been known to crash when encountering five or more animated GIFS on a single web page.

8. Offer as many methods of ordering as possible.

Visitors to your pages should have the a minimum of the following options:

(a) Printing an order form. (Preferably a separate web page that formats easily onto one printed page.)

(b) Copy/pasting an order form into their email program and emailing their order.

(c) Faxing the order form to your fax number.

(d) Ordering immediately on the web. (See item 9 below)

These options may sound obvious, but you'd be surprised how many web sites offer limited ordering methods.

9. Offer the option of ordering via secure server.

Is this really necessary? I didn't know HOW necessary it really was until I added it to my site. Now over 75% of my orders come via my secure server. If you do not offer this option, you're shooting yourself in the foot!

Not only does secure web ordering allow impulse buyers to act right away, it shows your customers that you respect and care about their business.

10. Keep your site content fresh.

This gets overlooked far too often. If someone visits your web site and finds that nothing has changed since the last time they visited, chances are they will never return. Avoid this scenario by updating your content weekly or monthly at the bare minimum.

That about does it for "marketing friendly" site guidelines. If you follow these recommendations closely, you'll increase the likelihood of your web site making money!

* Article courtesy of JDD Publishing, Home of "The BizWeb E-Gazette!"

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